AI Chatbots
An assistant that answers customers on Instagram, WhatsApp and your website from information you approve, and takes orders and bookings.
€149 / month + €190 setup
Request this servicehhera.jewellery
How much is the Aria ring?
It’s ALL 18,900. Sizes 50 to 58 are in stock. Which size would you like?
hhera.jewellery
Do you deliver to Durrës?
Yes, tomorrow. Delivery is free over ALL 10,000.
hhera.jewellery
I’d like the Aria, size 52.
Great. Your name and delivery address?
Arta K., Rruga e Elbasanit 12.
Done. Order #2215 leaves tomorrow.
hhera.jewellery
The ring I received has a scratch.
I’m sorry. I’m passing you to Drita from the team, who’ll sort it out today.
What happens behind the reply
- SourceThe catalogue, updated today
- LanguageAlbanian, like the customer
- SourceThe delivery page
- Reply timeNo waiting, even at night
- ActionNew order #2215
- TeamGets a note to prepare it
- RuleComplaints go to a person
- TeamGets the full conversation
- Hours a month on repeat questions
- –
- Hours a month on messages
- –
Worked out with your own numbers.
The brands and figures in the example are imaginary.
Today
Evening messages wait until morning, and the customer buys from whoever answers first.
With Astra
Every message gets the right answer within seconds. Your team handles only the cases that need a person.
How it works.
- What it knowsYour website, catalogue and common questions
- A test on real questionsBefore launch, with you
- Going liveInstagram, Facebook, website and WhatsApp
- Improved every monthWe read the chats and fill the gaps
What you get.
- Knowledge from your website, catalogue and FAQs
- Answers in Albanian and English
- Orders and bookings
- Handover to your team for special cases
- Testing before launch and monthly improvements
For shops with lots of questions, hotels and restaurants, clinics and salons.
Assistant for Instagram, Facebook and your website
€149/ month + €190 setup
WhatsApp: €49 a month extra; messages beyond Meta’s free allowance are billed at cost.
Request this servicePay per resolved conversation
€99/ month + €0.50 per conversation
You pay only when the customer needs no reply from staff. Messaging fees are billed at cost.
Request thisWhat we don’t do. The assistant doesn’t invent prices or answer beyond the information you approve. Complaints and special cases always go to a person.
Common questions.
How accurate is it?
What if prices change?
Can I pay per resolved conversation?
How much does it cost?
More from Astra Flow
See allAI Voice Assistants
Phone answers for bookings, opening hours and common questions.
On request→Knowledge Assistants
Answers from your company’s documents, with sources, for your team.
From €2,900 + from €199 / month→Help Centres
Help articles for your customers, also used by your chatbot.
€490 + €49 / month→Tell us about your project.
We confirm the details and invoice by email.
Payment is by invoice. Access or work starts once payment is confirmed; nothing renews automatically.