Social Media Management
We post on schedule and reply to comments and messages in your brand’s voice. Orders and complaints go to your team.
From €199 / month
Request this service
arta.kComment
How much is the 100 ml oil?
velvet.al Hi Arta! It’s ALL 2,400, with free delivery in Tirana.
besi_mPrivate message
Do you deliver to Durrës too?
velvet.al Yes, Besi. Your order arrives within 2 days.
ledi.hComment
Tried it yesterday, my hair is shining!
velvet.al Lovely, Ledi! Thanks for sharing.
jonida.pPrivate message
I’d like 2 bottles, to Vlorë.
Order for your team Drita confirms the delivery.
klea_dPrivate message
My bottle arrived broken.
Complaint for your team Drita gets the full conversation and replies herself.
The brands and figures in the example are imaginary.
Today
Price questions sit in the comments, messages get opened in the evening and posts go out when someone remembers.
With Astra
Posts go out on schedule, common questions get an answer in your brand’s voice, and orders and complaints go to your team.
How it works.
- The guideCommon questions and brand voice, which you approve
- The calendarWe post on Instagram and Facebook
- The repliesMonday to Saturday, in business hours
- The summaryEvery month, what customers asked and what went to your team
What you get.
- Posting and scheduling
- Replies to comments and messages
- A guide to common questions and brand voice
- Orders and complaints passed to your team
- A monthly summary
For online shops, restaurants and hotels, brands with large followings.
Monthly management
From €199/ month
Posting on Instagram and Facebook and replies to up to 150 comments and messages a month. Each further 100 replies: €49.
Request this serviceWhat we don’t do. We don’t create the content or run the ads: those are separate services. Replies stay within the information you approve.
Common questions.
Do you use AI for replies?
Can I combine it with monthly content?
How does payment work?
More from Astra Creative
See allTell us about your project.
We confirm the details and invoice by email.
Payment is by invoice. Access or work starts once payment is confirmed; nothing renews automatically.